Understand your actions and how to take responsibility Several years ago, I came across a framework that has become one of my most powerful tools when building teams and leading others. It’s an asset not only to managers, but to anyone. Whenever I teach anybody this framework, there’s always this…

The importance of psychological safety — In In the past 6 years, I built 3 teams from the ground up in UX and UX research. The role was always: Build a new team and ensure that UX and research work collaboratively in an agile setting together with design, engineering, product, marketing etc. In these years, I…

Congratulations! You’ve landed a new job to build and run a team. Now it is crucial to build trust with your manager. Of course, your manager trusts you already. At least to some extent. Otherwise you wouldn’t have gotten the job. But: You still need to build more trust. With…

And they don’t have to. Lots of companies nowadays know that they have to focus on the user. Therefore, employees start doing some sort of research. In marketing departments, market research surveys might be set up. In design teams, designers start doing ux testing. Product managers start interviewing people. Different…

Have you ever heard of servant leadership, but dismissed it as just another feel-good, touchy-feely leadership style? This is what a friend of mine told me who works in a high-paced consulting company. He was under the impression that servant leadership was something he didn’t have time for. He was…

What makes a good leader? It’s a question that’s been asked countless times, and the answer is always the same: it’s about creating a space where your team can flourish. At the heart of effective leadership is the ability to foster psychological safety — the belief that your team can…

In a world where advanced language models like GPT-3 seem to be taking over, it can be tempting to give up on writing altogether. But at a time like this, it’s more important than ever to continue expressing ourselves through the written word. …

Why trust is the basis for high performing teams Building high-performing teams means first and foremost creating trust in the team. Trust is the basis for the success of your team. Why is trust so critical? Conflicts arise in every team. Think of the well-known team dynamics “Forming, Norming, Storming…

Not 30/60 minutes. Although this may sound weird at the beginning (and yes, you should change the default setting in your Google calendar), it has plenty of benefits. Do you feel exhausted at the end of your workday? One back-to-back video meeting after another? When I start a new job…